Skills & Competencies for Warehouse Supervisor

Warehouse Supervisor job profile

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JOB SUMMARY for Warehouse Supervisor

Supervises the overall warehouse operations and daily activities of staff.

JOB RESPONSIBILITIES for Warehouse Supervisor

Oversees receiving and stowing, picking and packing, shipping, inventory management, and documentation. Optimizes efficient layouts, workflows, and utilization of warehouse space. Monitors the safety and security of goods and materials. Utilizes a warehouse management system (WMS), enterprise resource system (ERP), or other system to track and analyze processes and performance. Implements strong safety polices and procedures.

Warehouse Supervisor SALARY RANGE

BASE 50%
$69,727
TOTAL 50%
$71,486
Job Level
M00
Job Code
MM18000045
Education/Degree
Associate's Degree
Reports To
Manager

Warehouse Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Warehouse Supervisor skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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12 general skills or competencies (Job family competencies) for Warehouse Supervisor

1 Job Family Competencies – Safety Management
Proficiency Level -2
Skill definition-Applying safety principles, framework, processes, and measures to prevent accidents, injuries, and other adverse consequences.
Level 1 Behaviors
(General Familiarity)
Discusses different types of hazards and risks in a work environment.
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Level 2 Behaviors
(Light Experience)
Follows safety protocols to ensure work complies with regulatory guidelines and requirements.
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Level 3 Behaviors
(Moderate Experience)
Performs hazard assessments to identify and prevent harm at the workplace and to employees.
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Level 4 Behaviors
(Extensive Experience)
Evaluates safety programs, policies, and procedures to ensure compliance with regulatory standards.
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Level 5 Behaviors
(Mastery)
Generates innovative strategies and techniques to streamline our current hazard identification processes.
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2 Job Family Competencies – Enterprise Resource Planning (ERP)
Proficiency Level -2
Skill definition-Managing and integrating business processes with a single system through an ERP system software to eliminate redundancies and boost productivity.
Level 1 Behaviors
(General Familiarity)
Describes the process of enterprise resource planning in managing daily business processes.
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Level 2 Behaviors
(Light Experience)
Identifies operational issues associated with the transition to the ERP Cloud system.
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Level 3 Behaviors
(Moderate Experience)
Leverages ERP workflow technology to automate business processes.
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Level 4 Behaviors
(Extensive Experience)
Monitors daily reporting of ERP across multiple channels to improve overall data compliance and reliability.
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Level 5 Behaviors
(Mastery)
Designs workflow and configurations to facilitate the integration of ERP systems with other applications.
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3 Warehouse Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Warehouse Supervisor
Proficiency Level - 4
5 Competency for - Warehouse Supervisor
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Warehouse Supervisor

1 Core Competencies – Key Performance Indicators (KPI)
Proficiency Level -2
Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and purposes of Key Performance Indicators (KPI).
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Level 2 Behaviors
(Light Experience)
Follows up on regular action items related to KPI implementation.
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Level 3 Behaviors
(Moderate Experience)
Consolidates internal and external information to define and select applicable KPI.
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Level 4 Behaviors
(Extensive Experience)
Designs and develops KPI metrics and dashboards for various functions and purposes.
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Level 5 Behaviors
(Mastery)
Defines and modifies strategic KPIs to drive organizational objectives and priorities.
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2 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -3
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Discusses the considerations and concerns on applying SOP for the first time.
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Level 2 Behaviors
(Light Experience)
Documents the SOP drafts and outlines for final approval.
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Level 3 Behaviors
(Moderate Experience)
Implements the use of SOP throughout our business to drive efficiency.
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Level 4 Behaviors
(Extensive Experience)
Enhances the SOP management system to improve efficiency and user experience.
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Level 5 Behaviors
(Mastery)
Designs a Standard Operating Procedure (SOP) strategy to align with our business objectives.
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3 Warehouse Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Warehouse Supervisor
Proficiency Level - 4
5 Competency for - Warehouse Supervisor
Proficiency Level - 5

Summary of Warehouse Supervisor skills and competencies

There are 0 hard skills for Warehouse Supervisor.
12 general skills for Warehouse Supervisor, Safety Management, Enterprise Resource Planning (ERP), Inventory Management, etc.
11 soft skills for Warehouse Supervisor, Key Performance Indicators (KPI), Standard Operating Procedures (SOP), Planning and Organizing, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Warehouse Supervisor, he or she needs to be proficient in Key Performance Indicators (KPI), be skilled in Standard Operating Procedures (SOP), and be proficient in Planning and Organizing.

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